Privacy Policy
1. Information We Collect
We may collect the following types of personal information when you interact with us:
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Personal Details:
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Name
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Contact information (phone number, email address, WhatsApp number)
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Address (if applicable for special services)
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Appointment Details:
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Booking history and preferences
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Service feedback
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Payment Information:
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Transaction details via our POS system
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Billing details (if applicable for packages or promotions)
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Communication Records:
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Messages or inquiries sent via WhatsApp, phone, email, or social media
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Comments and interactions on digital platforms
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Marketing Preferences:
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Subscription to newsletters, promotions, or offers
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Feedback or surveys to improve our services
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Digital Information:
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Data from online forms and booking systems
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Cookies or browsing data collected from our website for analytics and customization
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2. How We Use Your Information
We collect and use your information to:
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Manage appointments and salon services
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Communicate updates, promotions, and reminders
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Improve our services based on your preferences and feedback
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Process payments and issue invoices
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Enhance your experience with tailored recommendations
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Meet legal and regulatory obligations
3. How We Protect Your Information
We implement strict measures to safeguard your information, including:
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Securing our POS and booking systems with encryption
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Limiting data access to authorized personnel
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Regularly updating software to prevent unauthorized access
3. How We Protect Your Information
We implement strict measures to safeguard your information, including:
-
Securing our POS and booking systems with encryption
-
Limiting data access to authorized personnel
-
Regularly updating software to prevent unauthorized access
3. How We Protect Your Information
We implement strict measures to safeguard your information, including:
-
Securing our POS and booking systems with encryption
-
Limiting data access to authorized personnel
-
Regularly updating software to prevent unauthorized access
4. Sharing of Information
We do not sell or share your personal data with third parties, except in the following cases:
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Service Providers: We may share information with trusted third-party vendors (e.g., booking platforms, marketing tools) to improve our services.
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Legal Requirements: Your data may be disclosed if required by law or to protect our rights.
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Consent-Based Sharing: With your explicit consent for specific purposes.
5. Your Rights
You have the right to:
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Access and update your personal information
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Withdraw consent for promotional communications
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Request the deletion of your personal data (subject to legal retention requirements)
To exercise these rights, contact us at book@centrohairsalon.my or via WhatsApp at +6012-854 7330.
6. Retention of Data
We retain your information only as long as necessary for:
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Providing salon services
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Complying with legal obligations
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Managing ongoing client relationships
7. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices. Updated versions will be posted on our website.
8. Contact Us
If you have any questions about this privacy policy or your data, please reach out to:
Centro Hair Salon Sdn. Bhd.
Address: F235B, 1st Floor, The Gardens Mall, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur.
Email: book@centrohairsalon.my
Phone: +603 228 773 30
WhatsApp: +6012-854 7330
Your trust is important to us, and we are committed to protecting your privacy at every step of your journey with Centro Hair Salon.